Roller Shutter Quote Comparison Checklist

Slat profile is specified in writing

Foam-filled aluminium vs single-skin. Foam-filled is markedly better for heat and feel.

Slat width is appropriate for the window

Standard ~37 mm slats are fine to ~2.7 m wide. Larger windows need 55 mm or 75 mm slats.

Colour is confirmed

Standard powder-coat colours are usually included; custom colours add cost.

Headbox size and clearance are checked

There needs to be enough space above the window for the shutter to roll into.

Motor brand is named (not "premium motor")

Somfy, Becker, Alpha, Nice. Major brands have parts available 10+ years later.

Wiring type is specified

Hard-wired, battery, or solar. Each has different cost, reliability and installation implications.

Control method is included

Wall switch, remote, app/hub. The number of remotes should be itemised.

Manual override is explained

How the shutter opens in a power cut. There should be a crank or cord.

Quote is fixed price, not "subject to site assessment"

Or, if conditional, the conditions are written out.

GST is included in the headline price

Some quotes show ex-GST. Add 10% to compare honestly.

Electrical work is included (for electric)

Or itemised separately so you can compare.

Removal of existing window dressings is included

Easy hidden extra. Confirm.

Rubbish removal is included

Especially for whole-house jobs.

Product warranty is at least 10 years

In writing, with the manufacturer not just the installer.

Motor warranty is at least 5 years

For electric shutters. Major brands offer this as standard.

Installation labour warranty is in writing

Typically 1-2 years.

Deposit is 30% or less

Higher deposits are a red flag.